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🏗️ REAL ESTATE CRM · BUILDERS · BROKERS

Real Estate CRM Software in India, Built Around Your Projects

Portal leads, site visits, tower-by-tower inventory, channel partners, bookings and construction-linked demand letters in one system, with WhatsApp and SMS built in. We build it for the way you sell, at a fixed milestone price, and the code is yours.

AvanceZone Technology builds custom real estate CRM software for builders, developers and brokerages from Sulur, Coimbatore, where we have written business software since 1998. Instead of renting a product per user, you get a CRM built around your projects: portal, ad and website leads de-duplicated by phone, site-visit scheduling with WhatsApp reminders, unit inventory by tower and floor, channel-partner attribution, booking stages and payment-schedule demand letters. It is quoted by scope after a discovery call, on fixed milestones, with no per-user fees and full source-code ownership. SMS and WhatsApp run on our own platform.

CUSTOM OR SAAS?

When a Subscription CRM Is Cheaper, and When Custom Pays Back

There are good real estate CRM products sold per user per month. For some builders they are the right answer, and we say so on the first call.

A subscription CRM is usually cheaper if

  • ✓
    Your sales team is a handful of people
  • ✓
    You sell one project at a time, with standard stages
  • ✓
    You need it running this month, not next quarter
  • ✓
    Nobody will ask for payment schedules, partner commissions or accounting links

Custom pays back when

  • ✓
    The team is large. Per-user fees grow with every executive, telecaller and site manager.
  • ✓
    You work through channel partners. Dozens or hundreds of brokers who each need a login.
  • ✓
    Bookings and payments matter. Demand letters by construction stage, receipts and dues.
  • ✓
    You run several projects and phases, each with its own RERA number, price list and inventory.
LoginsPer year at ₹1,000 per user per monthOver five years
5 (small sales team)₹60,000₹3,00,000
25 (sales, telecallers, site staff)₹3,00,000₹15,00,000
60 (team plus partner logins, if billed as users)₹7,20,000₹36,00,000

An illustration, not any vendor's price: ₹1,000 per user per month is an assumed round number, before GST. Put in the figure you have actually been quoted. A custom CRM has a one-time build cost quoted by scope, plus an annual support contract and hosting, and none of those grow with the number of users.

MODULES

What We Build Into a Builder's CRM

Based on how projects are sold in India, from the first portal enquiry to the sale deed. You choose the modules; we leave out the ones you will not use.

📥

Leads from portals, ads and calls

99acres, MagicBricks and Housing.com leads come in through their lead emails or downloads, which we read or import, or through a portal's API where your account has access. Plus website forms, click-to-WhatsApp ads and missed-call numbers from your telephony provider.

📞

De-duplication by phone

Every number cleaned to ten digits. A buyer who enquires on three portals is one lead with three sources, and the executive who already owns them is alerted instead of a second one calling.

🚗

Site-visit scheduling

Book a slot, assign an executive, and send WhatsApp reminders with the location pin the day before and that morning. No-shows are flagged for a call.

🤝

Channel partners and brokers

Partner sign-up with their RERA agent number, buyer registration with a validity period you set, and a clear record of which partner brought which buyer, before the visit.

🏢

Inventory by tower, floor and unit

Unit type, carpet area, facing and price list per phase. Status moves from available to blocked (with an expiry) to booked, so two executives cannot sell the same flat.

📑

Booking to registration

Token, booking form and KYC, allotment, agreement for sale, loan sanction, possession and sale deed. Your stage names and your document checklist.

🧾

Demand letters and reminders

For construction-linked plans, mark a stage complete and the CRM raises the demand letters, sends them, reminds before the due date and tracks what is paid.

⚖️

RERA details everywhere

Each project and phase stores its RERA number and QR code, and they are pulled into brochures, project pages and message templates automatically.

📊

Reports

Leads and visits by source, visit-to-booking conversion by executive and partner, unsold units by tower, and collections due against received.

WORKED EXAMPLE

One Slab Complete, Forty Demand Letters

An illustration, not a real project. Tower B has 40 booked flats on a construction-linked payment plan, and the site engineer marks the 4th floor roof slab as complete.

  • 1
    The milestone is recordedThe date and stage are entered once; the percentage due comes from each buyer's own payment schedule.
  • 2
    Letters are generatedForty PDFs, each with the buyer's name, unit, amount due, applicable tax, due date and payment details.
  • 3
    They are sentBy email, and as a WhatsApp utility template with the PDF attached.
  • 4
    Reminders followAn SMS and WhatsApp reminder before the due date, and again if it passes. Receipts are recorded against each unit.
  • 5
    Collections are visibleOne report shows who has paid, whose loan disbursement is pending, and who needs a call.

What the WhatsApp message could say

Dear {{1}}, as per your payment schedule for Flat {{2}}, Tower B, the 4th floor roof slab is complete. Amount due: ₹{{3}} by {{4}}. Your demand letter is attached. For questions, call {{5}}.

A template, not a real message. Each {{n}} is filled in per buyer. Sent as a utility template, it costs Meta's indicative rate of about ₹0.115 per message, so forty letters come to roughly ₹4.60 before GST and our platform fee.

The same stage can also notify the buyer's bank where a loan is involved, if your process needs it. Rules like that are why demand letters are hard to do in a generic CRM and easy to get right in one built for you.

RERA IN YOUR MARKETING

Registration Numbers on Every Ad and Message

Section 11(2) of the Real Estate (Regulation and Development) Act, 2016 says a promoter's advertisement or prospectus must prominently mention the website address of the RERA Authority and include the project's registration number. Section 3(1) bars advertising or marketing a project at all before it is registered, and Section 9(1) requires real estate agents to register before they help sell units in a registered project.

States add their own rules. In Tamil Nadu, a TNRERA order dated 1 July 2025 requires print advertisements to show the registration number with the Form-C QR code and the Authority's website address at the top right, and social media posts to carry the registration number and a link to the TNRERA website.

A CRM keeps this from being forgotten: the RERA number and QR code sit on the project record, and every template, landing page and partner kit pulls them from there. It does not make an ad compliant by itself; your legal adviser still approves the wording.

The 10% rule in the booking module. Under Section 13(1), a promoter cannot take more than ten per cent of the cost as an advance or application fee without first signing and registering a written agreement for sale. The CRM can warn the accounts team before a receipt crosses that line.

Sources: Real Estate (Regulation and Development) Act, 2016, sections 3(1), 9(1), 11(2) and 13(1); TNRERA order of 1 July 2025 amending Regulation 6 of the TNRERA (General) Regulations, 2018, as summarised by indialaw.in. Checked November 2026.

HOW A BUILD RUNS

Phased, Priced Up Front and Yours at the End

Discovery

We sit with your sales head, CRM executive and accounts team, and look at your spreadsheets, portal accounts and booking forms.

Fixed proposal

Modules, milestones and a fixed price for each. If a subscription product suits you better, we say so here.

Phase one

Lead capture, de-duplication and site visits first, because that is where enquiries leak.

Phase two

Inventory, bookings, payment schedules and demand letters.

Migration and training

Existing leads and bookings imported from your sheets; training in Tamil or English.

Handover and support

Source code handed over. Hosting on our servers, your cloud or on-premise, with an annual support contract.

Our only office is in Sulur, Coimbatore. Builders nearby can meet us in person; builders in Kerala and elsewhere in India work with us remotely, with visits planned when a project needs one.

KEEP READING

Related Pages

FAQ

Real Estate CRM Software: Frequently Asked Questions

What is the price of real estate CRM software?
Subscription products charge per user per month, so the bill grows with your team. Our CRM is custom-built, so the price depends on the modules you need: we quote it by scope after a discovery call, as a fixed price split into milestones. After launch there is an annual support contract and hosting, but no per-user fees. Compare both options over five years, not one.
How long does a custom real estate CRM take?
It depends on the modules. We usually suggest launching lead capture, de-duplication and site visits first, because that is where enquiries are lost, and then adding inventory, bookings and demand letters. The proposal gives a date for each milestone, and you use the first phase while the next is being built.
Can the CRM pull leads from 99acres, MagicBricks and Housing.com?
Usually, but how depends on your portal account. Most portals email each lead to you and let you download your leads; we can read those emails or import the downloads. Where a portal gives your account API access, we connect to it. We check what your accounts allow during discovery and do not promise an integration before that.
Can channel partners and brokers log in?
Yes. Partners can have their own login to register buyers, see the status of their own leads and track their commission, without seeing anyone else's data. We store each partner's RERA agent registration number, since agents must register under Section 9 of the RERA Act before selling units in a registered project.
Do we own the software and the data?
Yes. You receive the full source code on completion, and we sign an NDA on request. The CRM can run on our servers, your cloud account or your own premises, and there is no licence that stops working if you stop paying us. Support continues under an annual contract if you want it.
Do you build real estate CRM software for builders in Kerala?
Yes, remotely. Our only office is in Sulur, Coimbatore; for Kerala builders, discovery, demos and training run over video calls and screen share, with a visit planned only when the project needs one. The RERA Act applies in Kerala as everywhere else, so the same RERA fields and checks are built in.
Can it send WhatsApp messages and SMS?
Yes, natively. We run our own SMS gateway and are a verified Meta Tech Provider, so reminders, demand letters and visit confirmations go out without a third-party connector. SMS needs DLT registration for your headers and templates, which we help with, and WhatsApp templates need Meta approval. Messages are charged at our SMS rates and Meta's per-message rates.
Can you also build our project website?
Yes. Project pages with galleries, floor plans, location maps and enquiry forms feed straight into the CRM, with the RERA number on every page. Our real estate lead portal case study shows a builder site with site-visit booking and automatic SMS and WhatsApp follow-up.
REAL ESTATE CRM · CUSTOM BUILT

Bring Your Lead Sheet and Your Payment Plan

On a discovery call we go through how leads, visits and bookings move today, tell you honestly whether custom or SaaS fits, and send a fixed milestone proposal if custom does.